HOURS OF OPERATION
The Cutie Booty Boutique's processing center is open to take your questions or concerns via phone and email, Monday through Friday 11am to 6pm at 651-505-1075.
REFUNDS & RETURNS
Due to the Covid-19 pandemic, we are postponing our 14-Day Free Shipping perk until we understand more about how the virus is spread as well as how much of a risk this may pose to our staff and customers.
At this time, we do have a Cutie Sanitation Package available that would allow you to return or exchange your items for a $10 fee per request. This fee will cover the cost of cleaning, sanitizing, and safely restocking all item(s) included in your request. It will also ensure that everyone in our Cutie Clientele can be sure they are shopping and purchasing items that have been professionally sterilized and restocked with care.
How to Start my Return/Exchange (With Sanitation Option):
Complete the form on our "Return & Exchanges" page if you have an item that meets the minimum qualifications. Minimum qualifications include (but are not limited to): wrong size, wrong color.
Once approved, we will email you your shipping label
Once you receive your label, be sure to ship your item back to the Boutique within 7 days. You ONLY have 7 days to ship your Return/Exchange. Please be aware that all exchanges must be shipped to the Boutique within the given 7-day period or you will be responsible for all shipping costs associated with the exchange.
Visit our "Sanitation Package" page to purchase. Please be advised that we are unable to process any Return/Exchange request without the purchase of this package. Thank you for your patience at this time!
Please allow 72 hours to process your request and ship out your exchange. Returns & Exchanges
Don't you hate it when online stores make you talk to a bot when you got a question? We do too, Chile! We HATE to see it! But, trust...we got you. Our customer service center is available Monday through Friday 9am to 5pm (CST). If there is anything wrong with your order or the items you've received, give us a call at (651) 505-1075 and we'll take care of you.